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Enthusiast
Posts: 9
Registered: ‎12-26-2013
Message 1 of 6 (7,372 Views)
Accepted Solution

Vaio Update for Windows 8.1

Hi Sony Support,

 

Quick question .. when will you release Vaio Update that can be installed directly into Windows 8.1 instead of going through the Windows 8 first then upgrade to Windows 8.1 route that is published on your support site?

 

If I have a clean Windos 8.1 installed, when can I get Vaio Update directly from Sony for my Vaio Tap 11?

 

Model: SVT11215CXB

 

Thanks ..

Sony Employee
Sony Employee
Posts: 36
Registered: ‎12-05-2012
Message 2 of 6 (7,218 Views)

Re: Vaio Update for Windows 8.1

Hi dreamworks,

 

Have you tried to install the VAIO Update Software version 6.2.0.14170 first and then install the VAIO Update Software version 6.3.1.10120?

Enthusiast
Posts: 9
Registered: ‎12-26-2013
Message 3 of 6 (7,213 Views)

Re: Vaio Update for Windows 8.1

Yes.

I have installed VAIO Update 6.2.0.14170 successfully. After restart I proceed to install VAO Update 6.3.1.10120 but there is an error as below.

 

"The installation failed because detailed information for your VAIO could not be acquired."

 

This is the reason why I asked if Sony plans to release a VAIO Update that can be installed onto Windows 8.1 machines directly.

 

Thanks .. Dennis

Sony Employee
Sony Employee
Posts: 36
Registered: ‎12-05-2012
Message 4 of 6 (7,198 Views)

Re: Vaio Update for Windows 8.1

Hi dreamworks,

 

Have you installed VAIO Location Utility?

 

For the VAIO Update software to install and work properly, please flollow these installation steps:

 

  1. Install all drivers including the Sony Firmware Extension Parser Device

  2. Install Sony Shared Library

  3. Install Hotkey Utilities

  4. Install VAIO Location Utility

  5. Install VAIO Update

Enthusiast
Posts: 9
Registered: ‎12-26-2013
Message 5 of 6 (7,164 Views)

Re: Vaio Update for Windows 8.1

Thanks Gz8. Done the above and successfully installed VAIO Update on Windows 8.1.
Enthusiast
Posts: 1
Registered: ‎10-12-2015
Message 6 of 6 (1,714 Views)

Re: Vaio Update for Windows 8.1

Thanks for the 5-step process.

It would help IMMENSELY if you could place the LINKS(URL) next to each step.

Who knows where we'll end up trying to figure it out on our own.

Thaks so much.

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