So I just bought a new sound bar with wireless subwoofer. The sub frequently cuts out if we're even lucky enough to have it work at all. When it works the light is green and when it cuts out it turns red and the link light turns off. How can this be fixed? If not, I'll be returning it.
01-08-201402:09 PM - last edited on 01-09-201412:17 PM by SamT
I'm having the same problem with the CT260H purchased in Canada. I have tried the suggestions here and they don't solve the problem of the subwoofer cutting in and out (although it happens less often when Effect is OFF). This is thes second unit I have tried. Both had the same problem.
I also purchased a Polk Audsystem with a wireless subwoofer and it works fine in exactly the same environment. (The SONY had the problem before I purchased the Polk - so it's not the cause of problem).
I woud love to keep the SONY - but if I can't resolve this problem it will have to go back and I'll keep the Polk system.
What is SONY doing to rectify this persistent issue?